Time: 10:00 AM - 12:00 PM
Location: METRO
Topic: Using Facebook and MySpace for reference services
Time: 10:00 AM - 12:00 PM
Location: METRO
Topic: Using free IM and chat space tools for reference
Time: 10:00 AM - 12:00 PM
Location: Newman Library (room 415), Baruch College (151 E. 25th Street, New York, NY) directions
Topic: VoIP reference at the Queensland University of Technology Library
Time: 10:00 AM - 12:00 PM
Location: METRO
Topic: Analyzing chat reference interactions via transcripts
Time: 2:00 PM - 4:00 PM
Location: Newman Library, Baruch College (151 E. 25th Street, Room 415, New York, NY) directions
Topic: Interpersonal Communication in Live Chat Virtual Reference
Marie Radford from the Rutgers SILS will lead a discussion about the project she is a co-investigator on that will assess virtual reference services. For more info on this project, see the November 8, 2005, Library Journal interview with her (available online). OCLC also issued a press release about it (available online.) Details
Time: 2:00 PM - 4:00 PM
Location: METRO
Topic: IM vs. Chat
Will compare the use of instant messaging software (a.k.a. IM software) to web-based chat software (e.g., Tutor.com, OCLC's QuestionPoint, Docutek's VRL). Many libraries have begun to drop their expensive chat software in favor of IM software; others are trying to use both IM and web-based chat at the same time. This meeting will examine the pros and cons of all three options (IM only, chat software only, IM and chat software together). For background on using IM software for reference, see the IM Reference page in this wiki. Details
Time: 2:00 PM - 4:00 PM
Location: METRO
Topic: Podcasting
This meeting was co-sponsored with the Web SIG. For background on podcasting, see the Podcasting page in this wiki.
Topic: Blogs and Wikis for Reference
A discussion of the use of blogs and wikis in reference work. Stephen Francoeur will initiate the discussion with a presentation on the blog that librarians at Baruch College use to learn about new policies, resources, and current questions received at the desk. He will also demonstrate the wiki we set up that serves as an easily updated reference handbook for Baruch staff. Details
Topic: Guidelines for Virtual Reference
Topic: Trends in Virtual Reference
Update on new tools and resources for chat reference services. Details
Topic: Presentation on SMS
A discussion of SMS (cell phone texting) for the provision of reference services. Details
Page Information
|
Wiki Information |
Recent PBwiki Blog Posts |